Aug 11, 2006
yes. i need to renew my driver's license...
sometimes i answer the phone where i work. and sometimes people think they've called the dmv. i guess, although personal research has failed to prove this point, our numbers are similar. at any rate, the people calling never listen when i say 'struck. this is kate' they just start right in with their questions/problems/concerns. "yes. hi. i need to renew my driver's license next month but the thing is that i'm going to be moving in three months. do you think i should just wait and do it there or is there an easy transfer process. i mean, what types of forms would i need to bring to just have like a temporary license and then get one when i move. is that the best bet?"...breath..."i'm sorry. you've got the wrong number. this isn't the dmv." and then...this is the part that always really gets me...they come back with some type of short remark, always in this 'how dare you not be the dmv' tone. "oh. alright. i'm sure this is the right number. bye" as if i'd tricked them? as if i'd had every 100th call made to the dmv wired to my direct line? just for this very experience? as if, people.
Posted by kate at 3:22 PM